Billing

Only the Team Owner can manage billing.

SafetyPlan.io uses Stripe to manage subscriptions and payments securely. Your card details are held by Stripe, not by us.

Opening billing

On your team dashboard, open Team Tools and choose Billing. This opens your secure billing page.

The billing page showing the current subscription with Update subscription and Cancel subscription numbered

Here you can see your current subscription, your next billing date and estimated payment, and a breakdown of the charges (click Show details).

Update subscription: change the number of team places, or switch between monthly and yearly billing.
Cancel subscription: stop your subscription. Your account stays active until the end of the current billing period.

Changing your team size

The Update your subscription page with Monthly/Yearly, Quantity and Continue numbered

Choose Monthly or Yearly billing.
Use − and + to set the number of team places. The new subtotal is shown underneath.
Click Continue to review and confirm the change.

Payment details and invoices

Further down the billing page you can:

Update or add a payment method.
Update your billing information, such as your billing address and VAT number.
Download your invoices.

Click Return to Safetyplan Ltd to go back to the app.

If you have any questions about billing, please contact us.